Terms & Conditions

Last updated: 26 August 2026

1. Who we are

Agile Digital Agency Ltd (“Agile Digital Agency”) is a company registered in England and Wales under company number 11592555, VAT No. 334033147, with its registered office at 10-11 Heathfield Terrace, London W4 4JE, United Kingdom. Contact: hello@agiledigitalagency.com, 020 8123 3376.

2. These terms

These terms govern every engagement between Agile Digital Agency (“we”, “us”) and the client named in a proposal, order confirmation or statement of work (“you”). If a signed proposal or statement of work conflicts with these terms, the proposal or statement of work prevails for that engagement.

3. Services

We provide digital marketing services, including web design and development, search engine optimisation, AI-search visibility, digital strategy, managed website subscriptions and SEO audit products. Our current range is described on our services pages. The scope, deliverables and timeline of each engagement are set out in the relevant proposal or product description at the time of order, which take precedence over any general description on this website.

4. Quotes and ordering

Prices published on this website are exclusive of VAT unless stated otherwise, and may change without notice; the price that applies is the one confirmed in your proposal or order at the time of purchase. Quotes for bespoke work are valid for 30 days. An engagement begins when you accept a proposal in writing or complete an order and we confirm it.

5. Fees and payment

Fixed-price products are invoiced on order unless agreed otherwise; bespoke projects are invoiced per the payment schedule in the proposal. Invoices are payable within 30 days. We may charge interest on late payments under the Late Payment of Commercial Debts (Interest) Act 1998. Work may be paused while an invoice is overdue.

6. Your obligations

You agree to provide timely access, materials and approvals reasonably required to deliver the engagement (site access, analytics access, brand assets, feedback within agreed windows). Delays in providing these may extend timelines without liability to us.

7. Intellectual property

On receipt of full payment, the deliverables created specifically for you are assigned to you. We retain ownership of our pre-existing tools, frameworks, processes and know-how, and a licence to use them in the deliverables is included. Unless the engagement is white-label or we agree otherwise in writing, we may reference the engagement in our portfolio and marketing.

8. White-label engagements

Where a product is supplied white-label (for example the SEO Intelligence Report supplied to a digital agency), you may present the deliverable to your own client under your brand. You remain responsible for your own client relationship, and no portfolio reference will be made by us without your consent.

9. Third-party services

Engagements may depend on third-party services (hosting platforms, plugins, data providers, advertising and analytics platforms). Those services are governed by their own terms, and we are not responsible for their availability, pricing changes or acts and omissions.

10. SEO and results

Search engines and AI platforms are operated by third parties and change without notice. We do not guarantee specific rankings, traffic levels, citation rates or revenue outcomes. Where we share past results, they illustrate what has been achieved for specific clients and are not a promise of equivalent results.

11. Data protection

Each party will comply with applicable data protection law, including UK GDPR. Our Privacy Policy describes how we process personal data. Where we process personal data on your behalf, processor terms are available on request.

12. Confidentiality

Each party will keep the other’s non-public information confidential and use it only for the engagement, except where disclosure is required by law.

13. Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. Subject to that, neither party is liable for indirect or consequential loss, loss of profit, revenue or data; and our total liability arising out of an engagement is capped at the fees paid by you for that engagement in the 12 months before the claim arose.

14. Termination

Either party may end an engagement on written notice if the other commits a material breach not remedied within 14 days, or becomes insolvent. On termination you pay for work performed to date; clauses which by their nature survive (IP, confidentiality, liability) continue.

15. General

Neither party may assign an engagement without the other’s consent (not to be unreasonably withheld). These terms plus the applicable proposal form the entire agreement. If any clause is found unenforceable the rest remain in force. No third party has rights under the Contracts (Rights of Third Parties) Act 1999.

16. Governing law

These terms and each engagement are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.